index_img1.gif Proactive Maintenance
We can provide a pre-emptive support schedule that can help to predict operational and performance issues before they manifest, and provide solution to help ensure that they do not occur. We also ensure that any unavoidable occurrences impact your daily operations as little as possible.
As we have been using Metastorm BPM, and deploying solutions using the product, for over 12 years, we have an unparalleled wealth of experience and expertise in diagnosing, resolving and avoiding problems with Metastorm BPM solutions. We also host and run the Metastorm BPM Support Forum, which is the knowledgebase of Metastorm BPM issues and resolutions, and we have published the Metastorm BPM Developer’s Guide.