We can provide a pre-emptive support schedule
that can help to predict operational and performance issues before
they manifest, and provide solution to help ensure that they do not
occur. We also ensure that any unavoidable occurrences impact your
daily operations as little as possible.
As we have been using Metastorm BPM, and
deploying solutions using the product, for over 12 years, we have
an unparalleled wealth of experience and expertise in diagnosing,
resolving and avoiding problems with Metastorm BPM solutions. We
also host and run the Metastorm BPM Support Forum, which is the
knowledgebase of Metastorm BPM issues and resolutions, and we have
published the Metastorm BPM Developer’s Guide.