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We have a significant track record in delivering successful robust solutions using Metastorm
BPM, .Net and other technologies (for Bendigo Bank, Davis Bancorp, RailCorp, KPMG , Optus,
BHP, Flexirent, Novell). We have no contractual obligations to sell Metastorm software, no
license quota to meet and no restrictions on providing competing software (unlike others). As
such, we are uniquely placed to provide factual and impartial advice on the best BPM products
for your solution. |
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Based on our experience in the BPM domain, and experience of many diverse business domains,
we are able to help you determine the complete scope of your BPM solution. Although the
solution will almost certainly not cover the entire scope, it is often essential to gain a
comprehensive overview of the processes in the organisation before determining the most
beneficial focus for improvement and automation. |
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Having defined the total potential scope, the next task is to pick the most beneficial areas for
your initial development. These will include such aspects as the critical nature of each process,
the level of process complexity and technical depth. |
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Once areas for investigation have been identified, the potential benefits of any improvement and
automation need to be determined. This will be calculated at a high level initially, and then in
more depth as suitable areas are determined. The costs of improvement and automation will then
be estimated. These costs cover areas such as analysis, design, documentation, automation,
training and potential user disruption. |
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Specifically for development and documentation, we shall provide different options regarding the
software to be employed. This will need to be assessed based on aspects such as the need for
standards compliance (eg BPMN) and the Standard Operating Environment in your organisation.
We are fully independent, and therefore we are almost unique in being able to offer a range of
solutions and platforms without prejudice. We can select and cost options from a range of
products from free and open source solutions to fully integrated BPM suites.
In many cases it is advisable to have a staged outlay of licensing or installations. In such cases
the most beneficial staging for the organisation and the solution will be chosen. In this way the
full costs may be deferred and spread out over financial periods, and the overall risk to the
organisation can be managed. |
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Along with the software chosen, we can deliver or arrange for any training that is required.
Various options will be outlined for each selection of software. We are uniquely positioned in that
we have both on-site and on-line training courses to offer, and our range of Metastorm BPM
courses is unmatched. Again, this will be planned along with the staged deployment of any
required software in order to minimise any disruption to the organisation and users, and to
optimise the available resources. |
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We can arrange for any support that is required. Various options will be outlined for each
selection of software. This can be arranged so as to minimise the risk to the organisation, such as
starting with greater levels of support and reducing these levels over time to minimise overall
costs. |
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Licenses to accommodate potential future extensions of the system, based on the initial process
review, will be estimated. This will include support and training options, as well as any required
development. Overall, we will provide a comprehensive estimate of the return on investment of
any licenses, support, training and development incurred. This planned expenditure will be
measured against actual expenditure to ensure the plan is adhered to. The expected benefits can
also be measured to ensure the returns are as expected. |
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1. Costed Implementation Plans
