Process Mapping Articles 
 1. Clear Design 
 2. Audit Information 
 3. Clear Status and priority 
 4. Consistent and transparent escalations 
 5. Integrated user help 
 6. Integrated User Feedback 
 7. Easily implemented HTML reports 
 8. Integrated Process view 
 9. Integration to existing and future systems 
2. Audit Information
An Audit Trail of every transaction or change is maintained
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, even down to the level of individual field changes if required
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